Support
There is no public support channel yet: it opens with the first public release, and its address will appear on this page.
What you can do now
Look for an answer in the docs, under Troubleshooting.
TroubleshootingCheck function statuses: the one you need may still be in testing.
RoadmapClosed pilot participants: the pilot page on elazai.site.
Pilot page
Prepare a request in advance
The form assembles your description into text on your device. It sends nothing: copy the text and pass it to the support channel once it exists.